Refund Policy

At Stockeezy, we work hard to provide reliable, affordable access to premium tools. Because our services are digital, we follow a clear refund policy to keep things fair and transparent.

1. Refund Eligibility
   A refund may be approved only if all of the following conditions are met:
   • The service is unavailable or not working for more than 48 consecutive hours due to an issue on our side
   • You contact us within 3 days of purchase or activation
   • Our support team confirms the issue after reasonable troubleshooting
   If approved, refunds are returned to the original payment method.
2. Non-Refundable Situations
   Refunds are generally not provided for:
   • Changing your mind after purchase
   • Restrictions, suspensions, or bans applied by third-party providers based on their rules
   • Misunderstanding features or limitations when the information was available before purchase
   • Requests submitted more than 3 days after activation or purchase
3. How to Request a Refund
   Email us at support@stockeezy.com and include:
   • Your full name and the email used for the purchase
   • The plan purchased and the payment date
   • A clear description of the problem, plus screenshots or error messages (if available)
   We aim to review and respond within 3 business days.
4. Payment Disputes (Chargebacks)
   Please contact support first so we can help resolve the issue quickly. Starting a chargeback or bank dispute without attempting to resolve the matter with us may result in account limitations or a permanent ban to prevent abuse.
5. Updates to This Policy
   We may revise this policy from time to time. Any updates will be posted on this page and reflected in the “Last updated” date shown above.
6. Contact
   Questions about this policy? Email support@stockeezy.com or message us on Telegram: https://t.me/Stockeezy.com.